Owners reported that a Samsung SmartThings firmware update caused newer Bespoke AI refrigerators to lose power and stop functioning, leaving food at risk of spoiling. Most affected devices were four-door models from 2024 or later. Their internal displays continued showing a SmartThings connection message while the appliances appeared offline. The episode highlights a longstanding smart-home risk: an ordinary software update can disable essential household hardware and may leave owners without local controls when it fails.
Source: https://arstechnica.com/gadgets/2026/09/owners-mourn-spoiled-food-after-firmware-update-bricks-samsung-smart-fridges/
